Responsible Gambling

GENERAL

At StoneVegas, we are fully committed to responsible gambling as a fundamental aspect of our customer service policy. While we encourage you to enjoy our games, we also emphasize the importance of understanding the social and financial risks associated with gambling. Our aim is to provide the tools and support necessary to help you play responsibly and stay in control of your gaming experience.

Gambling should always be viewed as a form of entertainment and leisure, not as a way to generate income. While some players may find it easy to keep this perspective, others may struggle. It’s essential to stay aware of your limits and ensure you’re always gambling responsibly.

 

To help maintain control and avoid gambling-related issues, here are some important guidelines to follow:

 

  • Treat gambling as a recreational activity, not a source of income.
  • Never chase losses—there will always be another opportunity to play.
  • Only gamble with disposable funds that you can afford to lose.
  • Keep track of both the time and money you spend gambling.
  • If you ever feel the need for a break, contact our support team to temporarily exclude you from our services.

 

Self-Exclusion Request: If you wish to close your account, simply contact our Support Team via email. We will process your request and close your account within 24 hours. It is your responsibility to inform us of any other accounts you may have and ensure that no new accounts are created. While we will make reasonable efforts to prevent additional accounts, you are responsible for complying with this policy. The website is not liable for any losses incurred through other accounts.

 

For additional support or assistance, we recommend reaching out to the following organizations that specialize in responsible gambling.

If you're worried that gambling is negatively affecting your life or the lives of those around you, take a moment to reflect on the following questions:

 

  • Does gambling interfere with your work, school, or daily responsibilities?
  • Do you gamble to escape boredom or pass the time?
  • Do you often gamble alone for long periods?
  • Have others expressed concern about your gambling habits?
  • Have you lost interest in family, friends, or hobbies due to gambling?
  • Have you ever hidden or lied about how much time or money you've spent gambling?
  • Have you borrowed, stolen, or lied about money to gamble or pay off gambling debts?
  • Are you reluctant to spend money on anything other than gambling?
  • Do you continue gambling until you've lost all your money?
  • After losing, do you immediately try to win back what you lost?
  • Do you feel hopeless or desperate when you run out of money while gambling?
  • Do arguments, stress, or frustrations make you want to gamble?
  • Have you ever felt depressed or even suicidal due to gambling?

 

If you answered "yes" to several of these questions, it may indicate a gambling problem. Seeking help as early as possible is essential. We strongly encourage you to contact one of the responsible gambling organizations listed below for guidance and support.

If you or someone you know is struggling with gambling-related issues, consider reaching out to one of these trusted organizations:

 

GamCare – A leading organization providing confidential consultations, advice, and practical assistance to help individuals affected by gambling.

 

Gamblers Anonymous – A global support network where individuals come together to share experiences and support each other in overcoming gambling-related challenges. Regional support groups are available worldwide. Visit www.gamblersanonymous.org for more information.

 

Gambling Therapy – Offers professional support, counseling, and resources for those affected by gambling. Learn more at www.gamblingtherapy.org.

 

Seeking help is a sign of strength. If you're struggling, don’t hesitate to reach out—support is available.

Registration on our website is strictly prohibited for individuals under the age of 18. As part of our commitment to legal compliance and responsible gambling, we take age verification seriously.

 

Age Verification: The company is responsible for verifying the age of all players to ensure a safe and legally compliant gaming environment.

 

Account Termination: Any account found to be registered by an underage player will be terminated immediately.

 

Winnings Cancellation: Any winnings obtained by an underage player will be forfeited and canceled.

 

If you are under 18, please do not create an account or attempt to access our services.

To help prevent underage access to gambling websites, parents and guardians can install filtering software that restricts access to inappropriate content. If you share a computer with family members or friends who are not legally allowed to register or bet on our site, we strongly recommend using parental control tools such as:

 

Net Nanny™ – www.netnanny.com

 

These tools help block access to gambling sites and ensure a safer online experience for minors. We strongly encourage parents to utilize these solutions to promote responsible internet use and prevent underage gambling.